Leadership Lessons from Horst Schulze
Do you force or do you lead? Horst Schulze started his career as a restaurant busboy at 14. He went on to be the co-founder of the Ritz Carlton Hotel group, famed for its high levels of customer service –…
Category Leadership
Leadership Basics: Are you a creator or a reactor?
Happy February Everyone Thank you to everyone who has reached out in the past week to send me suggestions for this letter. I have been moved by the generosity with which you have taken time to share your knowledge with…
Focus: Do Just One Thing
Happy Sunday Everyone It is stupefying to think that 3 weeks ago, I was writing a ‘back to it all’ letter and today the first month of the new decade has almost ended. I have had several comments from readers…
#1: Building your leadership drumbeat
Happy Sunday Everyone In 1991 I headed to Wits University in Johannesburg, South Africa. I knew three people out of the thousands on campus. It was overwhelming. I felt lonely. A week ago, I decided that I would explore whether…