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Change Management

282: The Springboks and Strategy: Eben Etzebeth’s Unlocked
Good morning friends At the end of 2025, Eben Etzebeth released his biography, Unlocked. Etzebeth is South African rugby’s most capped player. In fact, he is one of the most…

271: Will Guidara. James Clear. Octavia Butler
Good morning dear friends This community loves learning, loves reading, loves books. You understand that different perspectives create richer possibilities. You’ll love this list – acclaimed Zimbabwean novelist, Tsitsi Dangarembga’s favourite…

269: Will Guidara’s Unreasonable Hospitality (Part One)
Will Guidara’s Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect is the inspiration for this week’s letter. Roger Martin, co-author of Playing to Win, one of…

257: The Work of Leadership (inspired by Francesca Albanese and Audre Lorde, with strategy scaffolding from Ronald Heifetz)
Dear friends Leadership is often mistaken for position or expertise. It is neither. It is a way of being. The work of leadership is how we choose to live. /selfToday,…

#205: Your 2024 Survival Guide
Dear Friends Just four years ago, most of the world was in lockdown. In the next twenty-four months many of us lost loved ones, and some of us were grievously ill.…

#198: Confront the Facts (with help from A.E. Housman)
Dear Friends After last week’s letter, I received several emails sharing memories of other grandfathers who’d served in WW2 and other conflicts. Each email reflected on the pain that lived…

#196: Leading Change
Good morning friends PWC’s 2024 Global CEO Survey notes that forty-five per cent of the CEOs surveyed believe their company will not be viable in ten years if they don’t…

#179: David Sengeh’s Radical Inclusion
The more inclusive a society, the more it is perceived as a just society; and just societies are safer for everyone. Simply put, the pursuit of inclusion is in everyone’s…

#155: Getting people ready, willing and able to change
I took advantage of last week’s writing break to enjoy Cape Town’s continued clinging to summer. Although the mornings are now dark and some days are rain-drenched, others are temperate…
