Will Guidara’s Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect is the inspiration for this week’s letter. Roger Martin, co-author of Playing to Win, one of the world’s best strategy books, describes it as, “One of…
Good morning. I hope you’re well and that someone is bringing you coffee in bed… Six weeks ago, I wrote to you from Inside Covid. A week later, as Covid spat me out, I wrote that I’m Still Standing. Since then, we…
Over this week, I was reflecting on last week’s expressed intention to write about Wahbie Long’s Nation on the Couch. I was about to say to you that it felt like a heavy topic to be exploring in the second last month…