Good morning good friends /strategyStrategy conversations are often dominated by innovation, acquisition and the like. They are important. As important is operational excellence. FT Strategies August newsletter, The Path to Profitability, included this observation, “Based on data from over 400…
My dear friends Happy Sunday. If you’ve been reading for a while, you’ll know that I love sculpture. If you visit my home you’ll see a smattering, David Brown bronzes, gorgeous little wooden sculptures carved by artists whose names are…
“Leaders are the emotional thermostats of those they lead, and our habits as leaders can spread like a contagion” – Chip Conley Dear Friends At the end of last year, I asked how I could improve this letter. Many of…