Tag trust

# 145: What the CEOs Are Saying


“Leaders are the emotional thermostats of those they lead, and our habits as leaders can spread like a contagion” – Chip Conley Dear Friends At the end of last year, I asked how I could improve this letter. Many of…

To Trust or Not To Trust


“You must trust and believe in people or life becomes impossible.” Chekhov’s words have always resonated with me. And yet, I often encounter leaders whose mantra is that trust must be earned. In the cut-and-thrust of corporate life my turning…