Tag trust

# 145: What the CEOs Are Saying

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“Leaders are the emotional thermostats of those they lead, and our habits as leaders can spread like a contagion” – Chip Conley Dear Friends At the end of last year, I asked how I could improve this letter. Many of…

To Trust or Not To Trust

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“You must trust and believe in people or life becomes impossible.” Chekhov’s words have always resonated with me. And yet, I often encounter leaders whose mantra is that trust must be earned. In the cut-and-thrust of corporate life my turning…