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Resilience

Apollo’s Arrow: The Coronavirus Context
Good morning everyone Thank you for all the messages I received in response to last week’s letter on burnout. It is clear from the number of messages that I received that…

Preventing Burnout
In my average week, I work with 8 clients for 90 minutes at a time. Then I have about 5 conversations with people who are interested in working with me,…

Businesses Are Not Machines, Nor Are You.
As South Africa came out of our fifth week of lockdown sometime in May last year, I took the decision to stop reading COVID news. I was frazzled by the…

Hello. Please Open Me. We’re Back.
Good morning friends I’ve missed you. I’ve missed the ritual of sitting down each week to write to you, to communicate with you. I’ve missed the conversations that follow. It…

The Last Email Of The Year
Good morning friends This is our last email for the year. Thank you for reading, for all the times you’ve reached out to me, for the times you’ve gifted me…

The Power of Listening
Last week’s email reflected on how psychologically unsafe environments destroy value by silencing people or, more insidiously, by creating conditions in which people do not feel safe to speak and so silence…

What Will You Do?
Wow, it’s the last Sunday of September. What a year! This painting by Alexandra Karakashian has captured the year for me. Today’s subject was inspired by an elder of mine who would…

Be Gentle And Ambitious
A few days ago, The New Yorker published this cartoon with the caption, “Remember when we thought the pandemic was only going to last a couple of weeks?” Last week Fortune Magazine…

Ways To Keep Moving Forward
Good morning good friends As we all know, this is a time of profound change. Plans that were conceptualised just 6 months ago have had to be discarded, and often…

How to Make Mistakes
Happy Sunday everyone My coaching practice means I spend hours each week in deep conversation with people across the world. My client base is diverse in every sense of the word, so…

Strategy Lesson: Listen To Weak Signals
Dear All Thank you all for your reflections on last week’s letter. The Thabo Mbeki quotation that “no solution to current problems can be found unless we understand their historical origins”…

The Story Behind The Story
I had started writing a different letter to you this week and then, as I watched this sunset from a friend’s porch in the Banhoek Valley, this letter started to write itself and…
